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Check your FBA shipments for lost, damaged, not checked in items: https://sellercentral.amazon.com/gp/fba/inbound-queue/index.html/ref=ag_xx_cont_fbashipq
WHY DOES AMAZON OWE 99% OF SELLERS MONEY?
Lost and Damaged Units
- Damaged inventory at the warehouse
- Destroyed item without permission
- Lost inventory at the warehouse
- Carrier damaged inbound shipments in transit
Refunds and Mishandled Returns
- Improperly received or miscounted items
- Refund issued, but customer never returned item
- Failure to reimburse a return
- Failure to issue 20% restocking fee
Lost Inbound Shipments
- Reimbursed you for less quantity
- Reimbursement smaller then the item value
- Issued a chargeback but didn’t reimburse you
- Failure to replace items back into inventory